Imperium Home Solutions Australia Pty Ltd is the holding company of Wardrobe World Australia Pty Ltd ( Wardrobe World) and GarageSmart Asia Pacific Pty Ltd (GarageSmart)
1. Our goods come with warranties that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
2. Where you are not a “consumer” within the meaning of Australian Consumer Law, the warranties referred to in the preceding paragraph do not apply.
3. In addition to any rights and remedies that you may have under Australian Consumer Law or any other law and subject to the conditions below:
3.1 ClosetMaid Products
All ClosetMaid products supplied by Wardrobe World are covered by a replacement 5 year warranty (“Replacement Warranty”) from the date of installation. If a product proves defective by reason of faulty workmanship or materials within that warranty period, Wardrobe World will repair or replace the product without charge. Labour, freight and travel costs excluded. The Replacement Warranty shall not apply and to the extent permitted by law Wardrobe World shall not be liable if there is a failure to comply with the manufacturer’s instructions or the ClosetMaid Products are not installed by a Wardrobe World recommended installer or dealer in accordance with the manufacturer’s instructions.
3.2 Wardrobe World Home Brand Products
All Wardrobe World Home Brand Products are covered by a 5 year replacement warranty (5 year Warranty) from the date of installation. Labour, freight and travel costs excluded. The 5 year Warranty shall not apply and to the extent permitted by law Wardrobe World shall not be liable if there is a failure to comply with the installation instructions or the Wardrobe World Home Brand Products are not installed by a Wardrobe World recommended installer or dealer in accordance with the manufacturer’s instructions.
3.3 GarageSmart Products
All wall products and accessories are covered by a 5 Year Product Warranty, subject to adherence to the recommended maximum weight bearing capacity. The Warranty covers all products, labour and parts for 5 Years from the date of installation. The Warranty shall not apply if the GarageSmart Products have not been installed in accordance with the product instructions.
(together referred to as the Warranties)
In order to claim under the Warranties you must: a. Contact us at the address below within the warranty period; or b. Contact the supplier within the warranty period; and c. Provide the original proof of purchase.
Imperium Home Solutions Group Pty Ltd
Level 13/600 St Kilda Road,